Why Social Media is a Critical Component to Your Recruitment Strategy

Posted by Rachel Clapp Miller on Nov 18, 2015 7:39:41 AM

Knowing how to recruit top talent to your consulting firm requires staying apprised of numerous economic, technological, and social trends. A McKinsey survey found that although business leaders consider "customer engagement" as their top technological strategic priority, they say their biggest obstacles have to do with talent acquisition.

Great customer engagement can't happen without great talent acquisition.

Today's global economy is staggeringly competitive, and the ability of any business to innovate and grow depends on attracting and retaining top talent.  

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Why We Celebrate Love Your Lawyer Day

Posted by Megan Wilroy on Nov 6, 2015 12:30:47 AM

Consider the most important ideas, movements or events that figured in to our nation’s history – The Gettysburg Address, The Bill of Rights, Brown v. Board of Education, they're all possible because of lawyers. The role of a lawyer is to solve specific, individualized problems and to advance the interests of others. At its core the legal profession is other centric. So why then, when attorneys do so much good for others, do they continue to get such a bad name?

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Topics: Law Firm Effectiveness

A Must-Have Checklist to Provide Better Sales Call Feedback

Posted by Rachel Clapp Miller on Nov 4, 2015 2:44:01 AM

One way to improve your ability to retain your top sales talent is to regularly provide effective feedback through sales coaching sessions. Providing constructive and consistent feedback is an important part to of coaching your sales reps to success. Sitting in on sales calls can help you, as a sales leader, reinforce new methodologies and coach your reps to continually map their sales conversations to solving customer problems. Here’s a quick checklist of questions you can use to help you provide effective feedback.

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Topics: Millenial Talent, Sales Talent

Coaching Your Sales Talent: Best Practices for Opportunity Reviews

Posted by Rachel Clapp Miller on Oct 29, 2015 6:00:40 AM

Having a process to help you support individual and team performance can be invaluable to help you coach, motivate and lead a high-performing sales team. Best-in-class companies have clearly defined organizational responsibilities and measurements in place to evaluate performance. With the right sales coaching tools at hand, necessary improvements can be made quickly and sales forces can move forward, ready to succeed.

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Topics: Sales Talent

How to Address Your Biggest Leadership Development Challenges

Posted by Rachel Clapp Miller on Oct 28, 2015 2:44:08 AM

Building better leaders is an often-seen struggle for many growing organizations. The good news is that the challenges we see with organizations every day can be countered with process, tools and content that drive repeatability and results in your talent programs.

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Topics: Sales Talent, Leadership

Is Your Problem Your People or Your Process?

Posted by Rachel Clapp Miller on Oct 22, 2015 5:45:09 AM

When your business hits a significant growth hurdle the hardest challenge can be pinpointing the problem.

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Topics: Sales Talent

How to Create a Performance-Driven Company Culture

Posted by Chally Group on Oct 13, 2015 3:31:46 PM

Thirty years ago, customers’ primary demands were related to product quality. Once international competition met and ultimately surpassed the existing quality standards, it became critical to build quality assurance into most elements of the manufacturing process in order to remain competitive. With that accomplished, while still necessary as the price of entry, quality could no longer be considered a significant competitive advantage. Twenty years ago, with higher quality standards in place, service became a competitive advantage and the driving force in winning market share. Consequently, demands for service forced suppliers to look at customer satisfaction as the primary criterion for success.

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Topics: Organizational Culture, Sales Transformation

Attracting Top Sales Talent: Finding the Not-in-Play Players

Posted by Rachel Clapp Miller on Oct 7, 2015 1:37:41 PM

A top-performing sales team relies on its people. Once you have the right people on board, success becomes a lot easier. Attracting and recruiting top sales talent is a key, yet often overlooked component to sales effectiveness. As a sales leader, you need to actively recruit for your team. Don’t delegate it to human resources. It’s too important to the success of your team to not have your ownership.

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Topics: Sales Talent

Five Ways to Drive Sales Performance Improvement

Posted by Rachel Clapp Miller on Sep 30, 2015 3:07:56 AM

Many of you are just wrapping up another quarter. At this point, you’re either feeling good about how the rest of the year will go, or you’re scrambling to fix what’s not working, so you can salvage a number.

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Topics: Sales Transformation, sales performance improvement

How to Successfully Drive Change in Your Organization

Posted by Rachel Clapp Miller on Sep 25, 2015 2:30:01 AM

Taking on any change initiative can be logistically overwhelming.

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Topics: Organizational Culture, Leadership

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